Job Type: Full-time

Location: Coatbridge, Scotland

Key responsibilities and duties for this position:

– Assist our customers and SANY BU teams in selling, problem solving, receiving and delivery of required parts and supplies.

– Maintain and improve superior customer service and satisfaction offering smart, efficient solutions that result in 100% customer satisfaction.

– Assist parts manager to establish competitive pricing.

– Maintain warehouse inventory ensuring stock availability is accurate.

– Ensure inventory is unloaded, stocked appropriately, and readily available when needed by communicating with the dealer network and various internal departments.

– Arrange and complete packing and shipping services for our dealer and direct customers.

– Provide excellent customer service for all customers and dealers as required.

What we expect from you:

– Previous retail or parts experience & knowledge

– Warehouse experience is advantageous

– Able to deliver excellent customer service

– Self-motivated with a dedicated approach

– Understanding of general mechanical/technical terms

– Strong work ethic

– Skilled in math and computer skills (Outlook, Excel, internet searches, website browsing)

– Detail oriented, neat & organized(process flow, documentation, warranties, returns)Note: Multilingual skills are a plus, but not required.

Apply: Please apply in confidence by sending a CV to Aixin: hana@sanygroup.com

Remuneration:

SANY offer career progression, competitive rates of pay with generous holiday and pension provisions. Free parking is also available on site.